If you attempt to log in using the wrong username/password combination you will have six attempts to key in the correct combination.
This is required to ensure the integrity of the Portal. If you are unable to key in the correct combination after the six attempts, you will be locked out of the system.
Your account will automatically unlock after 20 minutes or to unlock your account contact eProcure support on AUS 1800 836 337 or NZ 0800 001 592.